Q: How can I contact you directly for any questions?
A: You can easily get in touch with us via email at info@inkfluential.com. Alternatively, you can call us directly at 347-922-0840. Our customer service team will be more than happy to assist you with any queries you have.
Q: Can I get the design work done myself?
A: Absolutely! You can upload your own design in AI, EPS, or PSD format to our website. Please ensure the design is in high resolution for the best results. Our team will review your design to ensure it can be accurately reproduced as a high-quality label or packaging.
Q: Can I request a product sample?
A: Yes, we understand that seeing is believing. To request a product sample, please contact our customer service team via email or phone. We will guide you through the process to ensure you receive a sample that meets your requirements.
Q: How can I order customized packaging?
A: Ordering customized packaging is simple! Start by uploading your existing design to our website or use our online design tool to craft a new one. After you've completed the design process, our expert team will consult with you to finalize the details. Once the design is approved, it usually takes 5-7 business days for the printing to be completed.
Q: How long does the customization process take?
A: The entire process, from design to printing, typically takes between 5-7 business days after the final design has been approved. The timeline can vary depending on the complexity of the design and the volume of the order.
Q: Can I make changes to my order after placing an order?
A: We strive to process orders as quickly as possible. If you need to make any changes, please contact us immediately at info@jointvnte.com or 347-922-0840. Changes may not be possible once the design has been approved and the printing process has started.
Q: Do you offer promotions and discounts?
A: Yes, we periodically offer promotions and discounts. The best way to stay updated is to subscribe to our newsletter or follow us on social media